Quality Coordinator

Job Title: Quality Coordinator

Location: Leighton Buzzard

Salary: £35,000

Contract Type: Permanent

Responsibilities:

Collaborate with other functions to support operations when product quality issues are detected.
Handle Customer Complaints.
Maintain strong relations with our customers to ensure all product specifications are clearly understood. 
Deliver on customer quality commitment. Improve Quality feedback. Understand customer needs, specification & expectations. 
Demonstrate and lead problem solving efforts via proven root cause investigation methods.
Collaborate with suppliers as a view towards our mutual commitment. Work with suppliers when challenges occur. Understand supplier needs, specification & expectations.
Quality Control (Internal Non-Conformities)
Support communication with use of defined tools e.g. Ishikawa, 5-why, 8D etc.
Apply a structured approach to situations so that steps and actions are clear for all interested parties, e.g. plan, do, check, act. 
Maintain oversight of Site KPIs, particularly, but not limited to: Cost of Quality; Blocked Stock; Customer Satisfaction. 
Change Management: Ensure the facility remains connected with ECRs impacting the products & processes connected with the site operations. Work with local teams including Group functions, to ensure successful completion of changes.
Support the review of planned and unplanned changes for approval, including new equipment SAT approval.
Support: Internal Audits, Validations, pFMEA, Metrology, Document Control. 
Education, Knowledge, Skills, Experience

Minimum 1 year experience in a similar role.
Keen on only delivering Quality products to our customers supported by the use of effective systems.
Proactively seek out best practices and process innovations.
Skilled to support across different functions to continuously improve defect reduction.
Can understand how customer requirements are met through the operation of efficient & effective processes. 
A solution finder to ensure actions are taken in a timely manner.
Demonstrate ability to work collaboratively and cross functionally.
Has structured approach to situations so that steps and actions are clear for all interested parties, e.g. plan, do, check, act. Support communication with use of defined tools e.g. Ishikawa, 5-why, 8D etc.
Consider Health & Safety in everything I do.   
A practitioner in operational discipline by ensuring correct processes/methods/tools are applied. 
Knowledge of QMS requirements.
Knowledge of Quality disciplines in an Operational environment, preferably high-volume manufacturing.
Knowledge of standard Quality KPI measures, including quality monitoring (track & trend), Quality tools & techniques, and Statistical analysis.
Good experience in Microsoft Office applications, especially Excel
Additional benefits include:

Pension Scheme
Flexible holidays with 25 days Annual Leave plus bank holidays
Christmas/New Year Shut Down Week
Health Cash Plans
EAP
Wellbeing and Healthy Living programme
Financial and Legal Wellbeing programme
Discounts at numerous Supermarket Shopping
Access exclusive deals and discounts on products or services
For further details, please contact Nick Sollis – (phone number removed) or email your cv (url removed)

Omega Resource Group are an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.

We are always seeking Engineering Staff, Senior Managers, Skilled and Semi-Skilled Machinists, Mechanical Fitters, Electrical Fitters, Quality Engineers, Materials Science Engineers, Maintenance Engineers, Electronics Engineers, Test Technicians, Technical Authors and Laboratory Technicians to name but a few.

Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors