Account Manager - High

ECS Resource Group

Birmingham, West Midlands (County)

9 months ago

Applications closed

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Posted: 18 Aug 2025 (9 months ago)

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Account Manager

Salary: £65k - £75k basic + £35k bonus + £6k Car allowance

Location: Remote

Personal Profile

You will be responsible for developing strategic relationships within existing clients.

You will need to build and maintain these relationships, and those with end users, in order to gain an understanding of the client's business and to maximise the development of new business and retention of existing revenues.

Key Responsibilities

Client Awareness

Using effective questioning and breadth of research to investigate and stay abreast of political, economic, social and industry specific trends (both telecoms and your clients' industries)

Building Relationships

Developing alliances and collaborative opportunities, presenting and demonstrating the benefits of mutual cooperation between Wavenet and your clients.

Developing Solutions

Getting to the bottom of issues, forming links between client events and the differing motivations of your client contacts to develop solutions that last and benefit all.

Planning

Development and ongoing use of account plans incorporating strategies for success. Interpretation of account revenue, data and trends to identify opportunities and threats.

Sales Performance

Consistently achieve a monthly sales target through the development of existing accounts.

Desirable Criteria

WLR/SIP/NGN and associated tariffing
Data connectivity (DSL, FTTC, EoFTTC, EFM, leased line, P2P, MPLS, SDWAN)
UCaaS/PBX
CCaaS/Contact Centre
Hosted Managed Services, Private Cloud, Public Cloud
IT Services -MS365, security, backup, DR/DRaaS
Mobile devices, voice and data compositesECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy

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