Technical Sales Manager

Paragraf’s patented contamination-free deposition technology delivers game-changing opportunities for the commercialisation of graphene by allowing the manufacture high-purity graphene layers at scale.

Building on our proprietary graphene process, we are the first company in the world to mass produce graphene-based electronic devices using standard semiconductor processes enabling high-performance, cost-effective manufacturing. The company not only specialises in the production of high-purity graphene but also its seamless integration into ready to use products that can be quickly adopted by our customers and partners to support the advancement of their own technologies.

At Paragraf we are committed to materially transforming electronics through the development of high-purity graphene and other two-dimensional materials products that will facilitate massive improvements in the performance and significant reduction in the energy requirements and carbon footprints of technologies across all aspects of life.

Paragraf is a global company with separate R&D and manufacturing sites near Cambridge in the UK, an applications development lab in San Diego, USA, with subsidiary offices serving the APAC region in Shanghai, China and Abu Dhabi, UAE.

The role

This role is crucial to delivering revenues through sales and marketing in the UK and Europe. This results driven, hands on role will lead the Commercial team to deliver revenue, focus on proactive customer engagement, technical expertise, and sales performance. Alongside Commercial team colleagues, the Technical Sales Manager will work with the product and applications group to drive continued commercial success, aligning the technical developments with the identified needs of customer, generating sales leads and developing and delivering a sales pipeline to deliver strong revenue growth. The Technical Sales Manager will also lead the planning and execution of industry events, exhibitions, demonstrations, and customer engagement activities to strengthen market presence and generate new business opportunities.

Responsibilities

• Lead key sales activities to deliver sales revenues and growth in the UK and Europe for Paragraf through researched, well organised and proactively executed sales and marketing programmes.
• Utilise the processes and operations to underpin successful sales operations globally and ensure strong communication and collaboration internally to ensure excellent customer service.
• Own the CRM activities and tools and ensure the business is bought in, understanding of and engaged with the critical data entry and reporting processes of the system.
• Lead, develop, motivate, and manage the Technical Sales team, providing coaching, performance management, and professional development. Ensure the team delivers high-quality technical sales support throughout the customer journey, from initial enquiry through to solution implementation.
• Act as a bridge between the Applications and Product teams and the Commercial team to provide technical feedback to the sales force and commercial feedback to the technical teams.
• Ensure comprehensive market surveillance operations identify relevant additional opportunities as the performance of the products develop, continually scoping emerging and developing technology fields that may be applicable.
• Track and follow up requests from potential customers, partners and external stakeholders to ensure that opportunities are supported both commercially and technically in a proactive and timely manner.
• Champion the customer internally at Paragraf ensuring their requests, comments and needs are being heard and assessed correctly and objectively
• Lead the Commercial and Product / Applications Teams to develop clear customer value propositions derived from the features, advantages and benefits of the products.
• Lead the Commercial Team’s activities to deliver a coordinated and relevant programme to promote the Company at networking and trade events, global exhibitions and conferences, planning proactive product launch or business development campaigns with the teams to ensure return on investment of activities.
• Deliver and or arrange technical/scientific seminars and presentations describing product lines, Company mission and development strategies to promote the potential of the Graphene based components to relevant market segments.
• Represent the Company by clearly and consistently communicating the Company’s mission, values and goals.
• Complete other duties commensurate with the role’s level as requested by your manager