Consumer Communications Manager

Join an organisation with purpose at its core, where every campaign has the power to make a real difference. This is an opportunity to shape compelling consumer communications that build brand trust, inspire participation, and bring to life the incredible impact of supporting good causes across the UK.

• Location: London (W1S 1AA) – Hybrid working with 3 days per week in the office
• Package: Up to £70,000 + bonus, excellent benefits and hybrid working
• Industry: Consumer PR / Brand Communications / Entertainment

• Develop and deliver integrated consumer PR campaigns that strengthen brand perception and inspire participation.
• Bring to life the impact of funding for good causes through engaging stories that connect audiences with meaningful projects and communities.
• Create compelling press materials, including press releases, media briefs, interview content and campaign assets.
• Support the production of high-quality photography and video content for media and digital channels.
• Build strong relationships with journalists, media outlets and influencers to secure impactful coverage.
• Work closely with marketing, social and communications teams to deliver joined-up, multi-channel storytelling.
• Manage agency partners to ensure campaigns are delivered effectively and achieve strong results.
• Measure campaign performance, providing insights and recommendations to improve future activity.
• Keep ahead of consumer trends, media developments and emerging AI opportunities to drive innovation.
• Support budget management and contribute to the ongoing evolution of the consumer communications strategy.

• Significant experience within PR, consumer communications, media or journalism.
• Proven success delivering high-profile consumer campaigns and securing standout media coverage.
• Established network of media contacts and relevant influencer relationships.
• Excellent writing, storytelling and communication skills across multiple formats.
• Strong understanding of consumer behaviour, cultural trends and the modern media landscape.
• Creative thinker with the ability to turn insights into engaging campaigns.
• Experience managing PR agencies and external partners.
• Organised, proactive and collaborative, with a positive, solutions-focused approach.

• The chance to work on campaigns with genuine social impact while helping shape one of the UK's most recognised brands.
• Hybrid working with a collaborative London office environment.
• Company bonus scheme.
• Matched pension contributions up to 8.5%.
• 26 days annual leave, plus 2 Life Days and bank holidays.
• Private medical cover and income protection.
• Flexible benefits including EV scheme, mortgage advice, dental and eye care options.
• Enhanced family leave policies.
• £500 annual wellness allowance and access to an Employee Assistance Programme.
• Volunteering days and matched funding initiatives.
• A genuinely inclusive culture focused on wellbeing, diversity and professional development.

Curious? Apply now — or grab five minutes with us to hear more.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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