Gas Installation Administrator / Quotations Coordinator
£28,000 per annum
Department
Gas Installation
Reporting To
Lesley Stevens, Office Manager
Hours
Monday to Friday, 8:00am to 5:00pm
Location
Longmead Industrial Estate, Epsom
Role Overview
An exciting opportunity has arisen for an organised and detail-oriented administrator to join our Gas Installation Department. This office-based role works closely with Surveyors, Supervisors and Installation Engineers to support the delivery of gas installation projects from quotation through to completion.
The successful candidate will be responsible for reviewing survey information, preparing quotations, processing materials orders, liaising with internal teams and clients, and ensuring jobs are accurately prepared for delivery. This role requires strong administrative skills, attention to detail and the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities
The role includes, but is not limited to:
Appraise and edit property survey reports, ensuring information provided by Survey Engineers is accurate, operationally feasible and fit for purpose through liaison with Surveyors and Supervisors.
Update job records, identifying material requirements and operative hours to enable jobs to be scheduled correctly and materials procured efficiently.
Accurately apply schedule of rate codes covering all aspects of each installation project.
Generate customer quotations using company templates and the appropriate system or boiler configuration.
Issue completed quotation letters to clients via email in a timely and professional manner.
Process purchase orders for future installation works and same-day material requirements.
Manage and respond to incoming emails, including customer and client queries.
Maintain accurate records and job information within internal systems.
Support the wider Gas Installation team with administrative and operational tasks as required.
Undertake any other reasonable duties requested by management.
Carry out ad hoc tasks to support departmental performance, service delivery and customer satisfaction.
Person Specification
Essential Skills & Experience
Previous experience within an administrative, scheduling or coordination role.
Excellent attention to detail and accuracy.
Strong organisational and time management skills.
Ability to prioritise workload and manage multiple tasks simultaneously.
Good written and verbal communication skills.
Competent in Microsoft Office, including Outlook, Word and Excel.
Ability to work effectively as part of a team and independently when required.
Professional and customer-focused approach.
Desirable Skills & Experience
Experience within the gas, heating, construction or maintenance sectors.
Experience producing quotations or processing purchase orders.
Knowledge of scheduling systems or job management software.
Understanding of materials procurement processes.
Personal Attributes
Reliable and dependable.
Proactive and motivated.
Methodical and process-driven.
Able to work under pressure and meet deadlines.
Strong problem-solving skills.
Positive attitude with a willingness to support colleagues and the wider business.
Benefits
Competitive salary of £28,000 per annum
Full-time permanent position
Supportive team environment
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