Through Life Support Engineer

Hours: 08:00-16:35 (Mon–Thu) 08:00-15:10 (Fri)
Vacancy Type: Full-time, permanent & based onsite with potential hybrid working.
​Pay: £45,000+ per annum (subject to experience) + Discretionary Bonus + Benefits
JOB SUMMARY
​​Support vehicles that save lives.
​Are you a Through Life Support Engineer ready to take on a new challenge and make a real impact in supporting our mission to protect lives?
​The Through Life Support Engineer (TLSE) will provide the technical link between ILS delivery and Aftermarket support, ensuring that products and support solutions meet contractual and technical requirements. The TLSE will work with cross-functional teams to support procurement, validate alternative and obsolete items, and ensure overall product sustainment.
​Key skills include interpreting technical documentation, understanding product line data, and using military databases such as CSIS to support decision-making.
​Do you want to know more? Visit our website and/or LinkedIn page to find out more about us!
​​
WHAT YOU WILL GET IN RETURN
​At NP Aerospace, we know our success comes from our people. That’s why we invest in benefits that support your health, reward your hard work, and help you grow your career:​
Performance rewards – discretionary bonus opportunities
Flex your day – flexible start and finish times (subject to manager approval and operational needs)
Time to recharge – 25 days’ holiday + 8 bank holidays, with the option to buy more through our Holiday Purchase Scheme
Support for Defence – two weeks’ paid leave for Reservists and Cadets, plus paid leave for Cadet Force Adult Volunteers (CFAVs)
Future security – competitive pension scheme (9% combined employer/employee
contributions
Peace of mind – life cover at 3x base salary
Health & wellbeing first – BHSF Cash Healthcare Plan to support everyday health costs
Grow with us – career development and advancement opportunities within a global business
Supportive environment – a team culture built on innovation, collaboration, and purpose
​
JOB DUTIES

• Collaborate with cross-functional teams, including Aftermarket Sales, Engineering, ILS, and Procurement, to ensure seamless integration of Aftermarket support solutions.
  
• Provide technical support for Aftermarket contracts and sales.
  
• Support Procurement with technical sourcing and validation of components, including alternatives and obsolete items.
  
• Act as the technical link between ILS, TLS, and Design teams, maintaining alignment across delivery functions.
  
• Maintain accurate technical configurations and documentation to support procurement activity.
  
• Apply knowledge of ILS tools such as Maintenance Task Analysis (MTA), Levels of Repair
  
• Analysis (LORA), NATO codification, and packaging/handling standards.
  
• Influence product design for supportability, identifying and managing the impact of design or product changes.
  
• Use and maintain technical publications to ensure accuracy and configuration in support of Aftermarket sales.
  
• Support ILS during product introduction, contributing to Aftermarket sales and ongoing product sustainment.
  
• Conduct sourcing, validation, and engineering Verification and Validation tasks to ensure contract compliance.
  
• Represent NP Aerospace as a technical subject matter expert (SME) in customer and supplier meetings.
  
• Promote a “Design for Support” ethos across projects and the wider company.
  The above statements are not intended to be an exhaustive list of all duties and responsibilities required.
  ​
  ​EXPERIENCE
  Essential:
  
• Educated to a minimum of Framework Level 3 in an Engineering discipline.
  
• Strong problem-solving skills, with the ability to research and propose technical solutions.
  
• Experience interpreting technical reports, drawings, specifications, and standards.
  
• Excellent written and verbal communication skills to clearly convey ideas, plans, and technical information.
  
• Methodical approach with high attention to detail.
  
• Ability to interact confidently with all levels of staff and customers, both internally and externally.
  
• Aptitude or experience in interpreting technical engineering information.
  
• Experience in commercial parts sourcing to meet specifications.
  Desirable:
  
• Understanding of engineering principles, safety, obsolescence risk, and configuration control methodologies.
  
• Ability to conduct cost analysis for aftermarket products to support profitability and efficiency.
  
• Proficiency in MS Office, particularly Excel.
  
• Knowledge of MoD logistic support systems and tools such as CSIS, SS3, and JAMES.
  
• Working knowledge of military vehicle maintenance and use of AESPs.
  WHAT DO WE DO?
  ​NP Aerospace is a global leader in armour technology manufacturing and vehicle integration, delivering high-performance, lifesaving solutions for the defence and security industry.
  ​​Our mission is to improve and protect lives, and our vision is to be a leading provider of innovative solutions that solve our customers' complex challenges. Our values - Respect, Collaboration, Integrity, and Dedication form the bedrock of our culture.
  ​​Our extensive range of combat-proven body armour, from ballistic helmets, plates, and shields to bomb disposal suits, highlights some of the most advanced composite materials. With a team of R&D engineers working on next-generation solutions, we also excel in highly engineered vehicle systems and armour platforms used by some of the world’s largest defence organisations.
  ​​Founded in 1926, NP Aerospace has served the defence industry for over 40 years, evolving into an agile and diverse company. Our Business Development team is expanding both in the UK and North America.
  ​​Equal Opportunity Employer Statement: NP Aerospace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all qualified individuals, regardless of race, colour, national origin, gender, age, religion, disability, sexual orientation, or any other legally protected status. All employment decisions are based on qualifications, merit, and business needs. We are also fully committed to supporting the Defence Community and actively advertise roles on Defence specific platforms such as CTP, Force Families, Forces Employment Charity, and Veterans Job Board.
  ​Data Privacy: NP Aerospace respects the privacy of all applicants. Personal information provided during the application process will be treated in accordance with our privacy policy and applicable data protection laws.
  ​​Please note: Successful candidates will be required to sign the Official Secrets Act and pass necessary checks before employment