Technical & Quality Manager

Technical and Quality Manager

West Midlands

Professional Summary

Accomplished Technical and Quality Manager with extensive experience in metals processing, aerospace, and engineering industries. Adept at leading cross-functional teams, driving continuous improvement, and ensuring compliance with ISO9001 and AS9120 standards. Proven ability to develop and implement technical processes that enhance product quality, improve operational efficiency, and exceed customer expectations. Skilled at building strong stakeholder relationships, managing audits, and resolving complex technical challenges with a proactive, solutions-oriented approach. Recognized for fostering a culture of excellence, mentoring teams, and aligning technical operations with strategic business objectives.

Key Responsibilities:

Lead best practice initiatives and support the Quality Manager in enhancing internal processes.
Review and drive Corrective Action Preventive Action (CAPA) for non-conformance reports.
Manage and support the Technical and Quality team during external and customer audits.
Mentor and develop direct reports within the Q&T team, conducting performance development reviews (PDRs).
Plan, conduct, and maintain internal audit schedules.
Perform external audits on suppliers and subcontractors to maintain approved vendor lists (AVL).
Provide technical support to customers and sales teams, resolving queries and issues effectively.
Assist in obtaining and maintaining supplier approvals, ensuring compliance with technical requirements.
Conduct technical contract reviews for all departmental sales and material orders.
Carry out inspections on materials and test pieces as required.
Support administrative teams with technical aspects of material commodity codes.
Investigate and resolve internal and external quality issues to a satisfactory conclusion.
Analyze operational and quality data to identify areas for improvement and implement solutions collaboratively.
Liaise with sales and engineering teams to communicate future customer requirements to Operations.
Deliver in-house technical training and mentoring for staff.
Travel domestically and internationally to support technical matters and promote products.
Maintain flexibility to cover holidays, sickness, and support other divisions as required.
Ensure strict adherence to health, safety, and environmental compliance standards.
Education: HND in Metallurgy or equivalent

Professional Experience & Skills:

Extensive experience in technical management roles in aerospace, metals processing, and engineering industries.
In-depth knowledge of ISO9001 and AS9120 quality management standards.
Lead auditor experience (advantageous).
Strong business ethics, integrity, and commercially focused mindset.
Excellent interpersonal, communication, negotiation, and team leadership skills.
Proactive problem solver with outstanding organizational skills and attention to detail.
Ability to work effectively under pressure and with personnel at all levels.
Strong numerical and IT skills.
Demonstrated ability to mentor and develop technical teams.
Other info:

35-hour work week (day shift), with flexibility to work overtime as required. (8.30 – 16.30 Monday – Thursday and 8.30 – 13.30 Fridays)

Primarily office-based with occasional travel to company sites, meetings, and conferences.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

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